In March, Shanthi wrote an article titled, “How to Bravely Face Change in Your Career with Your ‘Bad’ English.” It perfectly summarized the challenges of major life changes — a job layoff, a company merger or expansion, or even a promotion. Good...read more
2 Tips to Beat The Overwhelm of English Grammar and Vocabulary Lists from Killing Your Professional Dream.
You and I are so alike. We have a dream. We think we know how to achieve it. We are also impatient, so we look for ways to fast track its realisation. We create a to-do list we believe will help us achieve our dream as...read more
Your ultimate ambition is to ‘free flow’ speak in English during your business meetings. I am not talking about the ‘free flow’ speaking associated with presentations and public speeches. I am referring to the usual conversations you have during a...read more
How To Survive Making A Complaint Call in English With Your Sanity Intact. (Clue: It Doesn’t Involve Clever English Words)
You can’t delay the inevitable any longer. You’re going to have to pick that phone up or schedule that video call and face the person (or company) who’s been causing you a lot of stress. ➣ That supplier who’s delivered the wrong order three times...read more
It’s the summer of 2009. We’re in the middle of the credit crunch. My company has just been bailed out by the US Government. I’ve returned to work after 18 months away for breast cancer treatment. The morale in the office is at an all-time low....read more
You’re convinced that to showcase your professional expertise (and progress in your career) to your clients and co-workers, you need: ➣ To use more sophisticated vocabulary; ➣ Your English grammar to be near-perfect; ➣ To have a more...read more
Years ago, I walked into a meeting with some potential investment clients. I was going to present them with the investment portfolio we’d created for them. I was excited. I was prepared. I had all my materials with me. This was...read more
You’ve been using English at work with clients and co-workers for a while. And here’s how you think it’s supposed to be at this stage of your professional career. ➤ I’m supposed to have near perfect grammar in my senior...read more
Why performing at your next business meeting in English won’t win you applause or respect (and what will instead).
You’re leading your next business meeting in English. You’re both excited and nervous. “I want to wow my audience”. Which means: ➤ My grammar must be mistake-free. ➤ I must use sophisticated language to...read more
“I dread calling the London team.” When I asked my client, Pilar, why she does, these are some of the reasons she gave me: ★ “They all speak so fast.” ★ “ James’s accent is so hard to understand. I think he’s from Manchester.” ★ “Simone uses...read more
Are you getting ready to sign up for a brand new English speaking/fluency programme? Before you do anything, let me guess what’s motivating you to do this.You have co-workers and clients with whom you communicate in English on a daily, weekly or...read more
Grammar First, Speak LaterThis is the answer a group of university students were given when they asked their professor if they could practise speaking English with her. She was a native speaker and they thought it would be an ideal opportunity to...read more
5 Hacks To Bravely Ask Questions in Your Next Business Meeting in English (No Grammar Revision Needed!).
How do you feel about asking questions in a business meeting in English? Comfortable? Confident? Excited? Impatient to ask? Or are you someone who avoids asking questions at all costs? Just ask your questions. Sounds so easy, doesn’t it? But is...read more
What goes through your mind before entering a negotiation meeting in English?Let me guess. ➤ “I truly hope I manage to persuade the other side to accept our terms. I really need this deal to succeed.” ➤ “This is my chance to impress my boss and...read more
Small talk sucks! I hear you. Everyone tells you it’s an excellent way of forging successful business relationships during that networking event, before that business meeting, over coffee. And yet, you run a mile from it. It’s too stressful,...read more
Why just speaking doesn’t win you friends during a conference call. You need to do much more (+ a case study).
How do you feel about conference calls in English? Relaxed? Anxious? Stressed out? The most common advice you’ll receive is people telling you to ‘relax and just speak’. But is it really that easy? More importantly, is...read more
Achieving C1 in your English exam will NOT make you a better business negotiator. Here’s why (and what you should focus on instead.)
Are you planning to take one of the Advanced English exams like Cambridge CAE anytime soon? More importantly, why are you taking it? ★ Is it because you’ve been told that if you want to apply for your dream job, you need...read more
Have you ever apologised for your ‘bad’ English? You know, those situations where: You’ve written an email to a supplier requesting information and you end the email with “Sorry for my English. I hope you can understand my email.” You’re on the...read more
This is an updated version of a guest post I wrote in 2013. Business and sports have a close and strong relationship. Think of all those businesses that sponsor football clubs, tennis events and so on. According to this article in the UK...read more
This post is an updated version of a post I wrote in June 2016. I originally wrote this post soon after the infamous EU referendum that catapulted us into the world of Brexit in June 2016. At the time, I wrote that the UK’s decision to...read more
This post is an updated version of an earlier post. Welcome to the second post in my updated series of theme-based business idioms. This week’s theme is food. (Click here, if you missed last week’s post) Food is such a fundamental...read more